- "Can you please shut up! For one F**king minute, I am asking nicely, please!"
- ―Glenn Cullen
We first meet her when Hugh, Glenn and Robyn get out of a blue Jaguar XJ. Hugh introducing himself and starts shaking hands with the employees. The Lady approaches Hugh and asks if he knows what it's like to clean up his own mothers piss.
Naturally, Hugh gives her his sympathies and quickly tries to get away from her, however, Hugh is confronted by her once again, asking if that was his answer, In response, Hugh replies that he was the wrong person to talk to and that she needs to talk to someone at the Department of Social Affairs ( DSA, later known as DoSaC) and he would get someone to note her case.
Like a flick of a switch, she becomes very agitated, saying that nobody has noted her case. To try and calm the situation down, Hugh tries to calm her down by putting a hand on her shoulder, this did not help, she slapped Hugh and asks him what is he touching her for because he didn't want to know her, Hugh was in trouble, what started as a question about how the DSA would do about a serious matter, had turned into a bitter conflict.
Once again, as Hugh tried to walk away, she once again follows him hurling comments at him asking him if he thought her mother pissing herself was some sort of joke.
They eventually lose her, but then, predictably, whilst Glenn is talking to Hugh, The Care Home Lady strikes again! And has a rant at Glenn, eventually, Glenn gets annoyed, so annoyed that he tells her to " Please Shut up! For one F**king minute!, I am asking nicely!" In reply she asks "Did you enjoy that!"
The whole visit, had now turned into a mess,and it didn't help that Robyn had told the driver to have his lunch break, when Hugh needed to leave, and when Hugh and Glenn got back to DSA, the mess got worse...
Glenn and Hugh's phone conversation was now on the news along with the whole mothers piss fiasco, Malcolm Tucker couldn't be more furious.
Behind the ScenesEdit
Would somebody find out about who plays her